Buyer FAQ
Answers before the first order
If a detail affects fit, compliance, MOQ, lead time or acceptance, put it in the quotation or approved specification.
ARE YOU A FACTORY OR TRADING COMPANY?
The official Alibaba profile presents Hebei Altruism Package Co., Ltd. as a custom manufacturer in Hebei, China. Review the linked profile and request current verification documents for your procurement file.
WHAT IS THE MOQ?
Several supplier listings show 1,000 pieces. Listing offers, product attributes and customization options can show different thresholds. Confirm the applicable MOQ for your size, material, print and accessories in the written quotation.
CAN YOU MAKE A BAG FOR MY PRODUCT?
Start with the intended product, fill weight, dimensions, filling method, target shelf life, destination market and artwork. The proposed structure should be stated in the quotation before you compare price.
CAN I GET A SAMPLE?
Storefront materials state free design support and 3D mockups. Ask separately about stock material samples, unprinted prototypes and custom printed samples; cost and timing vary.
HOW LONG DOES PRODUCTION TAKE?
The storefront states a typical 16–25 day order window. Confirm when it starts and whether plate making, materials, samples, approvals and packing are included. Agree shipping and customs timing separately.
HOW IS QUALITY CONFIRMED?
Approve a written specification and order-specific QC plan covering material, artwork, dimensions, print, accessories, seals / handles, packing and pre-shipment review.
WHAT SHOULD I SEND FOR A QUOTE?
Bag style, finished dimensions, product / fill weight, preferred material, quantity, artwork, accessories, delivery country or port and target date.
Put the order-critical details in writing
Confirm the structure, dimensions, artwork, MOQ, approval route, timing and acceptance criteria for your exact product.